Notification of Service Dissatisfaction

At LAVISH NAIL LOUNGE, we are committed to providing our valued customers with exceptional nail care services and ensuring your satisfaction. We appreciate your trust in us, and we strive to exceed your expectations during every visit. However, we understand that there may be occasions when you are not entirely satisfied with the service or the nail technician’s work.

Immediate Feedback

We encourage you to communicate any concerns or dissatisfaction with our services promptly. If you feel that your nail service is not meeting your expectations or if you have any issues with the work performed by our technicians, please notify our customer service team immediately during your salon visit. We are dedicated to resolving any issues on the spot to ensure your complete satisfaction.

Our Commitment to Satisfaction

Our team is trained to address any concerns you may have, and we will make every effort to rectify the situation to your satisfaction. We value your feedback and believe that it helps us improve our services and maintain our high standards.

Satisfaction Upon Leaving the Salon

Once you leave LAVISH NAIL LOUNGE after your nail service, it is considered that you are satisfied with the services provided by our salon and the work of our nail technicians. We take great care to ensure that our clients leave our salon feeling delighted with their experience.

No Refund Policy

In line with our commitment to delivering quality services and to be fair to all our clients, we have a strict no-refund policy for nail services. This policy means that we do not provide refunds for services once they have been performed and the client has left the salon.

We appreciate your understanding and cooperation in adhering to our no-refund policy, as it allows us to continue offering competitive pricing and maintaining the high-quality standards you expect from LAVISH NAIL LOUNGE.

Your Feedback Matters

Your satisfaction is of the utmost importance to us, and we value your feedback. We encourage you to communicate any concerns or suggestions with us so that we can continually improve our services and ensure your future visits are even more enjoyable.

Thank you for choosing LAVISH NAIL LOUNGE. We look forward to serving you with the best nail care services in the industry and providing you with a satisfying and enjoyable salon experience.

If you have any questions or require further clarification regarding our policy, please feel free to reach out to our customer service team.